Microsoft has officially started the AI strategic layout for the Xbox platform. As the first AI feature, an intelligent customer service chatbot has already launched on the Xbox platform. According to informed sources, this is only the first step in Microsoft's push for AI strategy in the Xbox area. The second upcoming AI feature is natural language search. This feature will allow users to obtain recommendations without needing to remember specific game titles; they can simply input descriptive terms like "children's puzzle games". The new search system will also support error tolerance, capable of recognizing typos and abbreviations.

Tencent Hunyuan recently announced that its AI agent product 'Tencent Yuanqi' now supports publishing to WeChat Official Accounts, bringing several new features to account operators. These features include: real-time interaction with digital avatars, allowing account operators to create digital avatars for real-time interaction with fans, enhancing user engagement and experience.

According to the evaluation results from the China Academy of Information and Communications Technology, Baidu Smart Cloud's Keway intelligent customer service product received the highest rating in the first batch of 'Intelligent Customer Service Based on Large Models,' marking authoritative recognition of Baidu's technical strength and application practices in this field. Intelligent customer service, as an important application of artificial intelligence, holds significant importance for industries such as finance, government, and telecommunications, helping institutions achieve cost reduction and efficiency enhancement. Keway, as the country's first intelligent customer service product based on large models, offers advantages such as comprehensive functionality, superior performance, and mature systems, efficiently solving complex problems and enhancing problem-solving autonomy.